WP Freelancer

Emergency WordPress Support

Site down? Get emergency WordPress help — fast.

When your site is down and customers can't buy or contact you, it's stressful. We step in with calm triage, clear updates, and a practical recovery plan.

Same-day response, business hours First hour from $250 · only charged if we proceed Only pay if we resolve it

Step 1

Share incident details

Step 2

Secure payment details

Step 3

Submit secure access details

No jargon ping-pong. Just clear diagnosis, business impact focus, and next actions you can approve quickly.

  • Site suddenly offline or white screen after updates
  • Checkout or lead forms failing and revenue at risk
  • Locked out of WordPress admin and can't recover access
  • Spam URLs/redirects appearing under your domain

Expert with

WordPress WooCommerce Cloudflare cPanel / Plesk DNS & Hosting
Start emergency intake
TB

Tom B.

eCommerce store owner, Sydney

"My checkout went down on a Monday morning. Dylan had it diagnosed and fixed by lunch. The calm, clear communication throughout was exactly what I needed."

Step 1 of 3

Tell us the situation first

Start with exactly what you're seeing. If you're feeling stuck or worried, that's normal. You don't need root cause, just symptoms and impact.

Critical for fast triage. Enter domain only and we'll use secure `https://`.

https://

Add a screenshot or short screen recording to speed up diagnosis (max 8 MB).

https://
Step 2 of 3

Secure payment details

New clients authorise a temporary card hold so urgent work can begin without billing delays. We place a $250 AUD emergency triage authorisation (covers up to first hour), then capture only if work proceeds. If more time is needed, we'll confirm scope and continue at $150/hr — no surprises.

  • No work = no charge
  • Quote before exceeding 1 hour
  • Secured via Stripe

Step 3: Secure access details

Right after payment authorisation, you'll land on a secure access form to submit hosting and WP admin details so diagnosis can begin immediately.

Quick FAQs

How fast do you start?

As soon as we receive your details and access, we triage based on business impact.

How does emergency pricing work?

To begin quickly, we place a temporary $250 AUD authorisation that covers up to the first hour of emergency triage. We only capture funds if work proceeds. If more time is needed, we'll confirm scope and continue at $150/hr — no surprises.

What access do you usually need?

WordPress admin, hosting, and Cloudflare/CDN access where relevant. This reduces delays significantly.

What if specialist malware forensics are needed?

For advanced malware forensics or blacklist cleanup, specialist third-party support may be required.