WordPress Maintenance and Emergency Fixes

Your WordPress Team.
Monthly Care or On-Demand Fixes.

Monthly care plans that keep your site secure, updated, and fast. Or on-demand help when something breaks. A remote-first team of senior WordPress specialists. Plain English, direct access, no offshore queues.

Daily Security Monitoring
Fast Response Times
Plain English, No Jargon
View Care Plans On-Demand Help

Remote-first WordPress team. Melbourne roots, global clients, since 2015.

Everything Your WordPress Needs

Comprehensive care that keeps your website secure, fast, and always available

WordPress Updates

We handle all WordPress core, plugin, and theme updates. Your site stays current with the latest features and security patches without any effort on your part.

  • Regular updates
  • Compatibility testing
  • Rollback protection
  • Zero downtime deployment

24/7 Security Monitoring

Proactive security monitoring keeps threats at bay. We detect and neutralise malware, prevent brute force attacks, and maintain comprehensive backups.

  • Real-time threat detection
  • Daily malware scanning
  • Firewall protection
  • Automatic backups

Expert Support

Fast, friendly support when you need it. We're ready to help with technical issues, content updates, and optimisation.

  • Direct access to a senior WordPress specialist
  • Same-day response time
  • Direct expert access
  • Plain English communication

Monthly Care Plans

Comprehensive WordPress maintenance with transparent, predictable pricing

Core

For simple sites that need reliable upkeep

$119 AUD /month

AUD shown. Other currencies on checkout.

Billed monthly, cancel anytime

  • Monthly WordPress, theme & plugin updates
  • Daily security monitoring
  • Uptime monitoring
  • Monthly report
  • Email support (minor fixes), up to 1 hour/month
  • Monthly restore point (backup taken before updates, for rollback if needed)
MOST POPULAR

Pro

Best for small businesses that rely on their website for leads

$159 AUD /month

AUD shown. Other currencies on checkout.

Billed monthly, cancel anytime

  • Fortnightly WordPress, theme & plugin updates
  • Plugin compatibility checks (before/after updates)
  • Daily automated backups
  • Malware scanning & removal
  • Broken link checking
  • Daily security monitoring
  • Uptime monitoring
  • Monthly report
  • Priority email support response
  • Up to 2 hours/month of content changes / site updates

Premium

Comprehensive care for business-critical websites

$349 AUD /month

AUD shown. Other currencies on checkout.

Billed monthly, cancel anytime

  • Weekly WordPress, theme & plugin updates
  • Plugin compatibility checks (before/after updates)
  • Daily automated backups
  • Malware scanning & removal
  • Advanced security hardening
  • Database optimisation
  • Performance optimisation
  • Broken link checking
  • Daily security monitoring
  • Uptime monitoring
  • Monthly report
  • Same-day email support response
  • Emergency response available
  • Up to 4 hours/month of development / updates

Month-to-month plans. Pause or cancel anytime.

Need a custom solution? Contact us

Urgent or Emergency WordPress Help

Pay only for what you need. No contracts, no commitments.

Emergency Fixes

From $199 AUD

Website down? We'll get you back online fast.

Examples:

  • Broken plugins
  • White screen errors
  • Database issues
  • Hacked site recovery
Get Emergency Help

Content Updates

From $60 AUD

Need content changed? We'll handle it professionally.

Examples:

  • Page edits
  • Image updates
  • New blog posts
  • Menu changes
Get in Touch

Custom Development

From $150 AUD/hr

Custom features and functionality for your WordPress site.

Examples:

  • Custom plugins
  • Theme modifications
  • API integrations
  • Performance tuning
Get in Touch

How It Works

1

Submit Your Task

Tell us what you need via the contact form or email

2

Get a Quote

Receive a transparent quote within 2 hours during our team's working hours

3

We Get to Work

Approve the quote and we'll start immediately

4

Transparent Payment

Emergency fixes authorise a card hold upfront, charged only on completion. Planned work is invoiced after the job is done.

Get Started Now

Priority requests get a response within 2 hours during our team's weekday working hours.

AUD shown. Other currencies on checkout.

Transparent Pricing: We provide detailed quotes before starting any work. No hidden fees, no surprises. You approve the price before we begin.

Trusted by Business Owners Worldwide

Don't just take our word for it. Here's what our clients say

200+
Sites Supported
10+
Years Experience
99.9%
Uptime Rate
24/7
Security Monitoring
"Fantastic service. Great WordPress support, I would certainly use them again and recommend them to others."
B
Brett
Holiday Point
"The peace of mind knowing my website is being monitored and maintained is invaluable. Since switching to WP Freelancer, I haven't had a single issue with my site."
A
Ananya Mehta
Design Studio
"Fast, professional, and knowledgeable. They fixed a critical issue with my e-commerce site within hours. Couldn't be happier with the service."
D
Daniel Nguyen
Nguyen & Associates
"As a small business owner, I don't have time to worry about WordPress updates and security. The team takes care of everything so I can focus on running my business."
S
Sofia Dimitriou
Cafe Owner
SSL Secured
Secure Payments
Privacy Protected

Frequently Asked Questions

Got questions? We've got answers.

Maintenance Plans

What's included in WordPress maintenance?
Our maintenance plans include regular WordPress updates (core, plugins, themes), daily security monitoring, automated backups, malware scanning, uptime monitoring, and technical support. Higher-tier plans include performance optimisation, content updates, and priority support.
Can I cancel my plan anytime?
Yes, absolutely. All plans are month-to-month with no long-term contracts. You can cancel anytime with 30 days notice.
What happens if my site gets hacked?
We proactively monitor and prevent security threats. Premium plan clients get hacked-site cleanup and restore included, while Core and Pro can add recovery support as needed. Extra costs may apply depending on the severity of the hack and the work required.
Do you work on all WordPress sites?
We work with most WordPress sites, including custom themes and complex setups. During onboarding, we'll review your site to ensure compatibility. If we identify any issues, we'll discuss them upfront before you commit to a plan.

On-Demand Help

How quickly can you respond to urgent issues?
For emergency issues like a down website, we aim to respond within 2 hours during our team's weekday working hours. Emergency requests submitted outside those hours are picked up first thing the next business day. Maintenance plan customers get priority response.
How does on-demand pricing work?
We provide a detailed quote before starting any work. Simple tasks start from $60 AUD, emergency fixes from $199 AUD, and custom development from $150 AUD / hour. You'll always know the cost upfront, and we'll only proceed once you approve the quote.
What if I need ongoing help but don't want a maintenance plan?
That's fine. You can use on-demand services as needed. However, if you find yourself needing regular help, a maintenance plan is usually more cost-effective and includes proactive monitoring and backups that prevent many issues.
Do you offer refunds if I'm not happy with the work?
Your satisfaction is our priority. If you're not happy with the work, we'll revise it until you're satisfied and agree on the best next steps.

General

Where are you based?
We're a remote-first WordPress team headquartered in Melbourne, Australia, working with clients across Australia, the US, the UK, and beyond. Remote-first means you get direct access to senior specialists wherever you are. No offshore support centres, no ticket queues, no timezone friction.
What makes you different from other WordPress support services?
We focus on proactive care rather than reactive fixes. You deal directly with us, not a ticket system. We offer transparent pricing, fast response times, and we genuinely care about your website's success. We've been doing this since 2015.
Do you provide hosting?
We don't provide hosting directly, but we work with all major hosting providers. We can recommend quality hosts if needed, and we're happy to help migrate your site to better hosting if your current provider isn't meeting your needs.

Still have questions?

Get in touch and we'll answer any questions you have.

Contact Us

Get in Touch

Ready to get started? Have questions? We'd love to hear from you.

Let's Talk

Whether you need ongoing maintenance or help with a one-off task, we're here to help. Get in touch and we'll get back to you as soon as possible.

Location

Based in Melbourne, Australia. Working globally.

Business Hours

Mon to Fri. We respond fast during our team's working hours and monitor urgent requests outside them.

Fast Response Guarantee

We respond to all inquiries promptly during business hours. Emergency issues receive priority attention.

We'll get back to you as soon as possible