Error Establishing a Database Connection
Corrupted wp-config.php, database server down, or exceeded connection limits. We diagnose the root cause and restore your database connection same day.
Emergency WordPress Support
Site Down?
I'll Fix It.
I'm Dylan, a Melbourne-based WordPress specialist.
Your site is losing customers right now. For $250, I'll be working on the fix within minutes.
- 10+ years WordPress experience
- ABN registered Australian business
- NDA available on request
- Credentials stored securely, deleted on request
Transparent pricing
From $250 AUD. Work starts within minutes, not hours. Many issues resolved in the first hour · $75 per additional half hour if needed
Dylan
WordPress Specialist
Checking...
"My checkout went down on a Monday morning. Dylan had it diagnosed and fixed by lunch."
Tom B.
Sydney
Response guarantee: Under 30 min (business hrs)
Dylan
WordPress Specialist · Checking...
"My checkout went down on a Monday morning. Dylan had it diagnosed and fixed by lunch." — Tom B., Sydney
Response under 30 min (business hrs)
Expert with
WordPress WooCommerce Elementor Yoast SEO Cloudflare cPanel / Plesk DNS & Hosting
Common WordPress Errors We Diagnose & Fix
These are the issues we see most often. If your site is showing any of these, we can help.
500 Internal Server Error
PHP fatal errors, .htaccess corruption, plugin conflicts, or memory limits exceeded. We trace the error log and resolve it.
White Screen of Death
Your site loads a blank page — usually a PHP fatal error with display_errors off. We enable safe debugging and identify the culprit plugin or theme.
"There Has Been a Critical Error"
WordPress recovery mode message. Typically caused by a plugin update conflict or PHP version incompatibility. We fix the conflict and restore normal operation.
Hacked or Malware Infected
Malicious redirects, injected spam pages, or a Google Safe Browsing warning. We remove malware, close backdoors, and reharden your WordPress installation.
WooCommerce Checkout Failure
Cart not adding items, payment gateway errors, or orders not processing. We diagnose WooCommerce configuration issues and restore your revenue stream.
TB
Tom B.
eCommerce store owner, Sydney
"My checkout went down on a Monday morning. Dylan had it diagnosed and fixed by lunch. The calm, clear communication throughout was exactly what I needed."
Step 2 of 3
Secure payment details
New clients authorise a temporary card hold so urgent work can begin without billing delays. We place a $250 AUD emergency triage authorisation (covers up to first hour), then capture only if work proceeds. If more time is needed, we'll confirm scope and continue at $150/hr — no surprises.
- No work = no charge
- Quote before exceeding 1 hour
- Secured via Stripe
Step 3: Secure access details
Right after payment authorisation, you'll land on a secure access form to submit hosting and WP admin details so diagnosis can begin immediately.
Quick FAQs
How fast do you start?
As soon as we receive your details and access, we triage based on business impact.
How does emergency pricing work?
To begin quickly, we place a temporary $250 AUD authorisation that covers up to the first hour of emergency triage. We only capture funds if work proceeds. If more time is needed, we'll confirm scope and continue at $150/hr — no surprises.
What access do you usually need?
WordPress admin, hosting, and Cloudflare/CDN access where relevant. This reduces delays significantly.
What if specialist malware forensics are needed?
For advanced malware forensics or blacklist cleanup, specialist third-party support may be required.