UK Emergency WooCommerce Fix
Your WooCommerce checkout broke. We'll get it taking orders again today.
From £79 standard, £150 priority. A senior specialist responds within 2 hours during UK business hours.
Expert With
Is this you right now?
Customers are telling me they can't checkout
My store was working fine and now payments aren't going through
I updated WooCommerce and now the whole store is broken
Orders aren't coming through but the site looks fine to me
Every minute your store is down costs you sales. We prioritise WooCommerce emergencies.
What We Fix
Common WooCommerce Problems We Fix
When your WooCommerce store breaks, every minute costs you revenue. Here are the most common issues we see and resolve, usually within a single session.
Customers Can't Complete Their Purchase
Your customers can't checkout. The cart empties itself, the checkout page shows an error, or the "Place Order" button does nothing. Every minute your checkout is not working, you are losing sales you will never get back. We diagnose the checkout flow end to end and restore full purchasing functionality.
Payments Aren't Going Through
Stripe, PayPal, Opayo, GoCardless, or another gateway is not working. Declined transactions, webhook errors, API connection failures. We trace the issue from WooCommerce through to the payment provider and fix the connection.
You're Not Receiving New Orders
Customers complete checkout but orders stay stuck in pending or on-hold. Automated emails are not sending, inventory is not updating. Your store is not working as expected. We check WooCommerce order flow, payment callbacks, and email configuration to restore normal processing.
Store Showing an Error Page
Your store crashes with an internal server error and shows visitors a broken page. Usually caused by plugin conflicts, PHP memory limits, or a corrupted database. We access the server directly, check the error logs, and resolve the root cause.
Store Broke After a WooCommerce Update
A WooCommerce, theme, or plugin update left your store broken. Product pages missing, checkout flow changed, shipping calculator not working. We identify the incompatible update, restore functionality, and advise on safe upgrade paths.
Products Won't Display or Show Errors
Individual product pages return errors or blank screens while the rest of the site works. Your store is not working on specific pages. Template conflicts, missing product data, or corrupted permalink structures. We trace the issue and restore your product listings.
Shipping Costs or VAT Showing Wrong
Wrong shipping rates, VAT not calculating, free delivery not applying. Configuration issues or plugin conflicts causing incorrect totals at checkout. We audit your shipping zones, tax rules, and plugin settings to fix the calculations.
Store Is Painfully Slow or Keeps Redirecting
Store stuck in a redirect loop, checkout takes 10+ seconds to load. Caching conflicts, database bloat, misconfigured SSL. We identify the bottleneck, clear the redirect chain, and restore normal store performance.
How It Works
Three Steps. One Session. Store Fixed.
No ticket queues. No back-and-forth. A direct line to a WooCommerce specialist who has fixed this before.
Tell Us What's Broken
Fill out the form below. Describe the checkout issue, payment error, or order problem. Include any error messages and when it started. Once we confirm we can help, you authorise the card hold and we get started.
We Review & Confirm
We review your request and confirm we can help. If we're a good fit, authorise the card hold for your chosen tier and we get started on your WooCommerce store.
Fixed & Explained
We diagnose, repair, and test the full purchase flow (cart, checkout, payment, order confirmation). Then you receive a written summary covering what we found, what we fixed, and steps to help prevent it happening again.
Client Results
Stores Restored. Revenue Recovered.
"My WooCommerce checkout went down on a Saturday morning. Dylan had it fixed within 40 minutes. The written summary afterwards was a bonus I didn't expect."
Sarah M.
Owner, London Retail
"Our Stripe checkout started timing out on the final step right before a campaign launch. Within the hour Marcus had traced it to a theme update that broke our cart template. Back online, orders flowing, and a clear written summary of what happened."
James K.
Director, Manchester Consultancy
"A plugin update wiped out our Add to Cart button overnight and orders dried up. Amy traced the conflict, restored the cart, and explained what to watch before the next update. Calm, methodical, and our store was back taking orders within the hour."
Rachel T.
Founder, Birmingham Services
Get Started
Step 1: Tell Us What's Broken
A 60-second intake. Next, you'll pick your tier and authorise the card hold. We only charge once your store is fixed.
What you get
A WooCommerce specialist on your case, fast
A senior team member reviews your request within 2 hours during UK business hours on Priority.
Full diagnostic and first block of repair work
Most WooCommerce issues are fully resolved in one session. If more time is needed, we quote you first at £55 per hour.
Full purchase flow tested end to end
Cart, checkout, payment, and order confirmation verified before we hand back.
Seven days of free follow-up
If the same issue recurs within a week, we handle it at no extra cost.
"Our WooCommerce checkout broke on a Monday morning. The team had it diagnosed and fixed inside an hour. Calm, clear communication the whole way."
E-commerce owner
Birmingham, UK
Common Questions
Quick FAQs
WooCommerce emergencies are prioritised because every hour of downtime costs you sales. We respond within 2 hours during UK business hours on the Priority tier, and within 24 hours during UK business hours on Standard. Submit your request any time. We review and confirm before the card hold is authorised.
Pick the response time that matches your situation. Standard Fix is £79 GBP with a response within 24 hours during UK business hours. Priority Fix is £150 GBP with a response within 2 hours during UK business hours. Both include the diagnostic and first block of repair work on your store. Most WooCommerce issues are fully resolved in that session. If more time is needed, we contact you first to confirm the scope and the £55 per hour rate before continuing. Nothing extra is charged without your approval.
No. Fixing WooCommerce issues doesn't affect your existing orders, customer accounts, or product data. Everything is stored in your database independently of the code changes we make during the repair.
Yes. Custom themes, page builders, subscription plugins, membership plugins, bespoke checkout flows. We have worked with most WooCommerce configurations and regularly handle complex stores.
Yes. Stripe, PayPal, GoCardless, Opayo (formerly Sage Pay), Worldpay, Mollie, Klarna, and most other UK and international gateways. If your provider is less common, submit your request anyway. We will tell you what access we need and guide you through finding it.
If the same issue recurs within 7 days of the fix, we re-diagnose and fix it at no additional charge. Both tiers include the 7-day re-fix guarantee.
Ready to Fix Your Store?
Every Minute Down Costs You Sales.
Get a UK WooCommerce specialist reviewing your store today. Your card is held, not charged. You're only charged once your store is fixed.
Send emergency request