Emergency WordPress Support
WordPress not working? Direct access to a senior WordPress specialist for emergency wordpress support. $199 covers diagnosis and your first hour of fix work. Most issues resolved in one session.
Trusted by Australian businesses · 10+ years WordPress · Melbourne-based
Expert With
My site just shows a white screen and I don't know why
Something broke after an update and now customers can't see my site
I got an error message and I have no idea what it means
My developer isn't responding and I need this fixed today
You don't need to know the cause. That's what the diagnostic is for.
Capabilities
Need WordPress help? These are the issues we see most often. If your WordPress site needs fixing, we can help.
You open your website and see nothing. Just a blank white screen. Your customers see the same thing. This usually means a plugin or theme update broke something behind the scenes. We find the conflict, fix it, and get your site back online.
Your site is showing an error page instead of your content. Visitors see "Internal Server Error" or a generic wordpress error message. This is one of the most common WordPress problems and almost always fixable. We trace the cause through your server logs and resolve it.
Your site is sending visitors to pages you didn't create, showing pop-ups, or displaying spam content. This usually means your wordpress site broken by a malware infection. We clean the infection, patch the entry point, and harden your security.
"There has been a critical error on this website." If you see this message, your wordpress site is broken after an update or a plugin conflict. We identify the failing component, fix it, and get your site back to normal.
Customers can't complete their purchase, payments aren't going through, or the cart keeps emptying. Every minute of downtime is lost revenue. We diagnose the checkout flow and fix it fast.
Your site was working yesterday and now it's broken. Maybe you ran an update, maybe it updated itself. 65% of WordPress emergencies are caused by plugin or theme conflicts. We isolate the cause and restore your site.
How It Works
No ticket queues. No back-and-forth. A direct line to someone who's fixed this before.
Fill out the intake form below. Describe what you're seeing: error messages, when it started, what changed. Emergency requests are prioritised and responded to as fast as possible.
The $199 covers diagnosis and your first hour of fix work. Most WordPress emergencies are resolved within a single session.
We verify the fix is working, then send you a written summary covering what we found, what we fixed, and steps to help prevent it happening again.
Get Started
Start with exactly what you're seeing. You don't need root cause, just symptoms and impact.
Client Results
"My WooCommerce checkout went down on a Saturday morning. Dylan had it fixed within 40 minutes. The written summary afterwards was a bonus I didn't expect."
Sarah M.
Owner, Melbourne Retail
"Woke up to a hacked site with spam redirects everywhere. Dylan cleaned it, secured it, and showed me how to prevent it. Worth every cent."
James K.
Director, Sydney Consultancy
"After a plugin update broke my entire site, I panicked. The calm, methodical approach made all the difference. Back online in under an hour."
Rachel T.
Founder, Brisbane Services
Common Questions
Emergency requests are fast-tracked and prioritised based on business impact. We aim to respond as quickly as possible during Australian business hours (AEST). For after-hours emergencies, we check messages regularly and get back to you as soon as we can.
The $199 covers your first hour, including both diagnosis and repair work. This includes server log analysis, plugin/theme conflict testing, database checks, and the actual fix. You also receive a written summary covering what we found, what we fixed, and steps to help prevent it happening again. Most issues are fully resolved within this single session. More complex situations like malware cleanup or multi-plugin conflicts may require additional time. If that's the case, we'll let you know what's involved and confirm the cost before continuing.
Usually wp-admin access and often cPanel/SFTP or hosting panel access to diagnose server-level issues. If you use Cloudflare or another CDN, that access helps too. We'll walk you through sharing credentials securely. All access is used solely for the repair.
For advanced malware forensics or blacklist cleanup, specialist third-party support may be required. We'll let you know during diagnostic and help coordinate if needed.
If we can't resolve or meaningfully progress your issue, we won't charge you. The $199 is a hold, not a charge, and is only captured when work is completed to your satisfaction. We'll give you a clear explanation of what we found, what we tried, and our recommendation for next steps.
Yes. WordPress emergencies don't wait for Monday. We do our best to respond to critical issues outside business hours. Submit your request any time and we'll get to it as soon as we can.
Absolutely. WooCommerce issues are some of the most urgent. Broken checkouts directly cost you sales. We handle payment gateway errors, checkout failures, inventory sync issues, shipping calculation bugs, and plugin conflicts that break your store.
Ready to Fix Your Site?
Get a senior WordPress specialist working on your site today.
Start Emergency Intake