Error Establishing a Database Connection
Corrupted wp-config.php, database server down, or exceeded connection limits. We diagnose the root cause and restore your database connection same day.
Emergency WordPress Support
Site Down? Get Expert Help Now.
Your site is losing customers right now. Tell me what's broken. $199 diagnostic covers your first hour, most issues resolved in that session.
- Immediate priority response
- $199 diagnostic, most issues fixed in one session
- $75 per additional half hour if needed
Dylan
Melbourne, AU · Checking...
Use the form below to describe what's happening and someone will be on it shortly.
Fast priority response
Dylan
Melbourne, AU · Checking...
Describe what's happening below and someone will be on it shortly.
Fast priority response
- Site suddenly offline or white screen after updates
- Checkout or lead forms failing and revenue at risk
- Locked out of WordPress admin and can't recover access
- Spam URLs/redirects appearing under your domain
Expert with
WordPress · WooCommerce · Elementor · Yoast SEO · Cloudflare · cPanel / Plesk · DNS & Hosting
Common WordPress Errors We Diagnose & Fix
These are the issues we see most often. If your site is showing any of these, we can help.
500 Internal Server Error
PHP fatal errors, .htaccess corruption, plugin conflicts, or memory limits exceeded. We trace the error log and resolve it.
White Screen of Death
Your site loads a blank page, usually a PHP fatal error with display_errors off. We enable safe debugging and identify the culprit plugin or theme.
"There Has Been a Critical Error"
WordPress recovery mode message. Typically caused by a plugin update conflict or PHP version incompatibility. We fix the conflict and restore normal operation.
Hacked or Malware Infected
Malicious redirects, injected spam pages, or a Google Safe Browsing warning. We remove malware, close backdoors, and reharden your WordPress installation.
WooCommerce Checkout Failure
Cart not adding items, payment gateway errors, or orders not processing. We diagnose WooCommerce configuration issues and restore your revenue stream.
Page Builder Broken After Update
Elementor not loading, Divi builder failed, WPBakery showing raw shortcodes, or Beaver Builder layout collapsed? We fix page builder crashes, styling loss, and editor failures caused by plugin or PHP updates.
Contact Form Not Sending Emails
Contact Form 7, Gravity Forms, WPForms, or Ninja Forms stopped delivering? We fix email deliverability issues, SMTP misconfiguration, and form plugin conflicts so you stop losing leads.
MR
Mark R.
eCommerce store owner, Sydney
"My checkout went down on a Monday morning. Dylan had it diagnosed and fixed by lunch. The calm, clear communication throughout was exactly what I needed."
Quick FAQs
How fast do you start?
As soon as we receive your details and access, we prioritise diagnostic based on business impact.
How does emergency pricing work?
To begin quickly, we place a temporary $199 AUD authorisation that covers up to the first hour of emergency diagnostic. We only capture funds if work proceeds. If more time is needed, we'll confirm scope and continue at $75 per additional half hour. No surprises.
What access do you usually need?
WordPress admin, hosting, and Cloudflare/CDN access where relevant. This reduces delays significantly.
What if specialist malware forensics are needed?
For advanced malware forensics or blacklist cleanup, specialist third-party support may be required.